Terms of Use

Terms of Use

Japanese learning app “Japanese Master”

ภาษาไทย

These Terms of Use (the “Terms”) set out the conditions for using the smartphone app “Japanese Master” (iPhone and Android versions) (the “App”) provided by Artwoo Co., Ltd. (株式会社アートウー) (the “Operator”). By starting to use the App, you agree to these Terms.

1. Free version and Premium

You can use the kana (hiragana and katakana), the pronunciation basics and part of the course (Units 1–4) for free. The rest of the course, grammar, dialogues, vocabulary and kanji are available with the paid “Premium”. What Premium includes is shown on the purchase screen in the App.

2. Premium plans and prices

  • Monthly and yearly plans: auto-renewing subscriptions.
  • One-time purchase: pay once and use it with no time limit.

Prices are the amounts shown on the purchase screen (including tax). Payment is made through the App Store (Apple) or Google Play (Google) and is subject to each store’s terms.

3. Auto-renewal and cancellation

  • Monthly and yearly plans renew automatically for the same period and price unless canceled at least 24 hours before the end of the current period.
  • You can cancel anytime in your device settings (subscription management in the App Store or Google Play). After canceling, you can keep using Premium until the end of the period you have paid for.
  • Deleting the App does not cancel your subscription.

4. Free trial

The yearly plan may include a 7-day free trial. If you cancel at least 24 hours before the trial ends, you will not be charged. If you do not cancel, the yearly plan fee is charged when the trial ends. Depending on each store’s conditions, people who have used a free trial before may not be eligible.

5. Refunds

Refunds follow the rules of each store (Apple and Google). The Operator cannot issue refunds directly. To request a refund, please contact the refund service of the store you purchased from.

6. Restoring purchases

When you change devices or reinstall the App, you can restore your purchase from “Restore purchases” in the App, using the same Apple ID or Google account you purchased with.

7. Learning records

Your learning records are stored only on your device, not on the Operator’s servers. Therefore, the Operator cannot restore records lost because a device was lost, broken or reset, or because the App was deleted, and is not responsible for any damage resulting from such loss (except in cases of intent or gross negligence by the Operator).

To avoid losing your records, we recommend saving the file created with “Back up · Restore” in the App to iCloud Drive, Google Drive or similar, or using your device’s backup (iCloud or Google). Premium purchases can be restored separately from learning records, as described in “6. Restoring purchases”.

8. Prohibited acts

You may not copy, republish, sell or distribute the content of the App (text, audio, images, etc.) without the Operator’s permission. You also may not interfere with the operation of the App or use Premium by improper means.

9. Accuracy of content

The Operator strives to keep the content of the App (Japanese writing, pronunciation, meanings, audio, etc.) accurate, but does not guarantee that it is complete. The Operator is not responsible for any damage arising from use of the App, except in cases of intent or gross negligence by the Operator.

10. Changes to or end of the service

The Operator may add to or change the content of the App, or end the service. If the service is to end, we will announce it in advance in the App or on this page.

11. Changes to these Terms

The Operator may change these Terms as needed. Important changes will be announced in the App or on this page. By using the App after a change, you are deemed to have agreed to the changed Terms.

12. Governing law and jurisdiction

These Terms are governed by the laws of Japan. Any dispute relating to the App shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the location of the Operator’s head office as the court of first instance.

13. Contact

  • Artwoo Co., Ltd. (株式会社アートウー)
  • Email: support@artwoo.co.jp

Effective date: October 27, 2026